Delivery & Returns
Every bymarccc piece is made to order and shipped from our studio in Bucharest, Romania, with tracking.
Delivery times
| Destination | Courier | Delivery time |
|---|---|---|
| Romania | Fan Courier | 3–5 working days |
| European Union, Switzerland, Norway | DHL Express | 5–7 working days |
| United Kingdom | DHL Express | 5–7 working days |
| USA & Canada | UPS Express | 7–9 working days |
| Australia | DHL Express | 8–12 working days |
You receive a tracking link by email as soon as your order ships.
Shipping costs
Shipping is calculated at checkout in your own currency: 20 RON in Romania, €15 (or the local equivalent) across Europe, £25 to the UK, and $30 (or the local equivalent) to the USA, Canada, Australia and the rest of the world.
Duties and taxes
Orders shipped outside the European Union, for example to the UK, Switzerland, the USA, Canada or Australia, may be subject to local import duties or taxes.
Returns
You can return your order within 14 days of delivery, as long as the pieces are unworn and still have their tags. Returns are free in Romania. From all other countries, you send the parcel back yourself, at your own cost, with the courier of your choice (for example DHL or your national post). To start a return, email contact@bymarccc.com or message us on WhatsApp at +40 750 257 490 with your order number, and we will send you the return address.
Once we receive and check the pieces, we refund you to the original payment method.
What cannot be returned
Made-to-measure length adjustments are final sale, because the piece has been cut to your height.